It provides an opportunity to address the situation
before the problem accelerate.
Parties control the outcome of the dispute.
It provides a win win situation for both the parties as
they play an important role in formulating the terms of
the settlement.
Improves relationship between disputing parties.
Creates a forum where disputes and issues can be
heard and addressed by the parties with the help
of a neutral third party.
It saves money as the disputes are promptly settled
or
if not settled are referred back to the court immediately.